From an HCI point of view it sounds like a design failure here
Mencap shows that 60% of people with learning disabilities didn't register to vote for the last election because they found it too difficult.
"It was very complicated to fill in. I did not know what I had to do. The information that explained the forms was not clear. The form had too many boxes and difficult words. There was not enough room in the form to write information. It made me feel excluded " is quoted on website.
Not sure if Mencap is including dyslexia in this but I'm wondering if it's also had an influence.
and more generally a social justice failure here
BBC reports "After the 2010 election, one in five people with learning disabilities told Mencap in a survey that they had been turned away at the polling station because of their disability."
https://www.mencap.org.uk/about-learning-disability/about-learning-disability
http://www.bbc.co.uk/news/blogs-ouch-30920778
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